A lot of effort goes into explaining strategy to shareholders and industry watchers, but that’s only one of at least three audiences who need to hear about it. Another of the three stories you must tell is that to your talent Read More

Why won’t people just do what they are told?! Even more baffling, why do they agree to things and then not follow through? Andrew addresses the problem of behaviour not changing when your strategies, goals or policies change. He explains that Read More

One of the most elegant ways to create change is to influence the influencers. Andrew discusses the process and raises three questions: Do you know who the key influencers in your organization are (some are not obvious)? Do you really Read More

Andrew discusses five key issues that often undermine strategy implementation: Underestimating the human element Assuming that people will understand what you really mean when you present your strategy to them Retaining incentives which reinforce the old, rather than the new, Read More

Too many changes are described in vague language. We want to “go from good to great”, or “get to the next level”, or we want to resolve “communication issues” or “get people to take ownership”.  These are all fine as Read More