Andrew explains that leaders’ efforts to drive change often end up creating unnecessary resistance.  Instead, he suggests that listeners who are meeting resistance stop, take some time to observe and make small tests, and then once they find a way Read More

by Andrew Bass  |  Blog, Innovation, Limiting Mindsets

The passing of Neil Armstrong this week brought a sense of wistful nostalgia – I was transported back to the early 1970s and being allowed to stay up until 9 O’Clock to watch the Apollo landings. Understanding more about what Read More

Andrew discusses five key issues that often undermine strategy implementation: Underestimating the human element Assuming that people will understand what you really mean when you present your strategy to them Retaining incentives which reinforce the old, rather than the new, Read More

Too many changes are described in vague language. We want to “go from good to great”, or “get to the next level”, or we want to resolve “communication issues” or “get people to take ownership”.  These are all fine as Read More

by Andrew Bass  |  Blog, Innovation, Process Visuals and Tools

I am a great admirer of the work of Col. John R. Boyd (he was an ace fighter pilot, dog-fighting instructor, engineer, military strategist, historian of science, and often unacknowledged influence in the military and business worlds. I highly recommend Robert Read More