Many managers, aided and abetted by the training community, act as if when you have a behaviour issue, all you need to do is name the issue and stick the word ‘training’ on the end. You will now have your Read More

by Andrew Bass  |  Blog, Change, Newsletter, Self-created Problems

Andrew Bass’s Pragmatics Newsletter November 2012 Practical techniques and thought-provoking ideas Main article takes under 4 minutes to read. Please pass this on to colleagues who you think will find it interesting.   When taking the lead of a business Read More

Too many changes are described in vague language. We want to “go from good to great”, or “get to the next level”, or we want to resolve “communication issues” or “get people to take ownership”.  These are all fine as Read More