Napoleon famously called England “A nation of shopkeepers”. We’re in danger of becoming a Nation of Waiters. I’m not talking about the people who bring you lunch in a restaurant. I’m talking about people who delay and delay before taking Read More

Imagine the scene. It’s the early hours of the morning. A young engineer lies awake, unable to sleep because of the excitement. After what seems like an hour of trying to find a comfy position to nod off, he checks Read More

Anyone can get caught in a bubble – it happens without you realising it. And even if you notice, it can be hard to escape. I remember one CEO telling me that his big worry was isolation. Not emotional isolation, Read More

I was working with a pharmaceutical distribution business that needed to innovate, and fast. Drugs were coming off-patent, and industry forces were going to change who made money and how. The MD was worried. He was also frustrated that his Read More